Legal

Privacy Policy

Last updated: March 27, 2026 · Effective immediately

1. Who We Are

NERAI ("we", "us", "our") operates the geopolitical intelligence platform accessible at neraicorp.com. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and subscription services.

For any privacy-related questions, contact us at serkvay13@gmail.com.

2. Data We Collect

We collect the following categories of personal data:

Account data: email address and name provided at checkout or registration.
Payment data: billing and payment information is collected and processed exclusively by our payment provider, Paddle.com. We do not store card numbers or bank details.
Usage data: pages visited, features used, session duration, and interaction logs within the dashboard.

Technical data: IP address, browser type, device identifiers, and referring URLs, collected automatically via server logs and analytics.

Communications: any messages or feedback you send us by email.

3. How We Use Your Data

We use your data to:

Provide, maintain, and improve the NERAI platform and dashboard.

Process subscription payments and manage your account via Paddle.

Send transactional emails (subscription confirmations, receipts, password resets).

Send product updates and announcements — you may opt out at any time.

Detect and prevent fraud, abuse, or security incidents.

Comply with applicable legal obligations.

We do not sell your personal data to third parties.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal bases for processing your personal data are:

Contract performance: processing necessary to deliver the subscription service you purchased.

Legitimate interests: improving our platform, preventing fraud, and communicating service-related updates.

Consent: for optional marketing communications, which you may withdraw at any time.

Legal obligation: where required by applicable law.

5. Payment Processing – Paddle

All subscription payments are processed by Paddle.com Market Limited, our Merchant of Record. Paddle acts as a reseller of our services and is responsible for collecting and remitting applicable taxes. By subscribing, you also agree to Paddle's Privacy Policy.

We share only the data necessary for Paddle to process your payment (email address, subscription plan). We do not have access to your full card details at any time.

6. Data Sharing and Third Parties

We share data with a limited number of trusted service providers:

Paddle: payment processing and subscription management.

Streamlit / Snowflake: hosting the interactive dashboard environment.

GitHub Pages: hosting this website.

Analytics tools: anonymised, aggregated usage statistics only.

We may disclose your data if required to do so by law or in response to valid legal process.

7. Data Retention

We retain your personal data for as long as your subscription is active plus a reasonable period thereafter for legal and accounting purposes (typically 7 years for financial records). You may request earlier deletion subject to legal retention requirements.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: request a copy of the data we hold about you.

Rectification: ask us to correct inaccurate data.

Erasure: request deletion of your data ("right to be forgotten").

Portability: receive your data in a structured, machine-readable format.

Restriction: request that we limit how we use your data.

Objection: object to processing based on legitimate interests.

Withdraw consent: for any processing based on consent.

To exercise any of these rights, contact us at serkvay13@gmail.com. We will respond within 30 days.

9. Cookies

Our website uses essential cookies required for the site to function. We do not use advertising or third-party tracking cookies. Analytics data, where used, is anonymised and aggregated.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data is transmitted over encrypted HTTPS connections.

11. International Transfers

NERAI is operated from Turkey. If you are located in the EU/EEA, your data may be transferred to countries outside the EEA. Where such transfers occur, we ensure appropriate safeguards are in place (e.g. standard contractual clauses) to protect your data.

12. Children's Privacy

Our service is intended for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active subscribers of material changes by email at least 14 days before the changes take effect. The "Last updated" date at the top of this page reflects the most recent revision.

14. Contact

For any privacy questions or to exercise your rights, contact us at:
NERAI
Email: serkvay13@gmail.com